Exchanges Returns

Free Exchanges Returns Made Easy

Your satisfaction is our priority and we hope ugg sko that your order has met your expectations.

For additional information on exchanges and returns, please refer to our FAQs

1) Complete the returns form supplied with your order, stating the reason for return and, if applicable, the item you would like in exchange (this must be a like for like exchange, for a different colour or size of the SAME STYLE).

2) Use the peel off label on your attached returns form to return your parcel with Royal Mail or DPD Pickup Shop returns. You can print your Collect+ label here. Stick the label on your parcel and remember to remove any old labels displayed on the parcel. Your order needs to be returned in its original packaging and condition to be accepted for an exchange or return.

3) Simply take the item to your nearest drop off point.

Find your local DPD Parcel Shop here.

Find your local Post Office for your Royal Mail return here.

Remember to request proof of postage and arrange additional insurance if required; we cannot be held liable for any items lost during transit.

4) We’ll take care of everything for you we’ll send you an email to let you know either when your exchange is despatched, or when your refund has been processed.

Please allow up to 28 days for your exchange to be despatched or for your refund to be processed. All refunds will be issued in the same form as the original payment. In some cases it may take up to 7 working days from uggs støvler the time that UGG processes the refund for funds to appear on your bank or credit card statement, this is dependent on your bank or card issuer. You may return goods for an exchange or refund providing that billige ugg støvler the goods have not been worn, damaged, washed or altered. We cannot exchange or refund items of which you have not taken reasonable care.

HOW TO EXCHANGE OR RETURN GOODS PURCHASED ELSEWHERE

If you need to return or ugg boots danmark exchange an item purchased in one of our UK based UGG retail stores, you can either return it to one of our retail stores or contact our customer service team for instructions on how to return the item back.

If you have purchased an item in one of our international UGG retail stores you can contact one of our UK based UGG retail stores for an exchange.